Clerical Officer Recruitment Opportunity
Candidate Information Booklet
Assembly Grade: 8
Salary: £25,664 – £27,266
Deadline: Completed Application Forms must be submitted no later than 12 noon (UK time) on Monday 5th June 2023.
Please retain a copy of this booklet for your reference throughout the selection process (you can download a PDF version of this booklet using the link above).
Thank you for your interest in the position of Clerical Officer in the Northern Ireland Assembly (the Assembly).
The Assembly operates in a dynamic political and legislative environment, and as a newly appointed Clerical Officer you will be provided with an excellent opportunity to make an important and valued contribution to Assembly business at Parliament Buildings.
Working at the Assembly offers a rewarding career. This is an exciting opportunity to join a high-profile organisation with a dedicated and inclusive team.
In turn, we offer a competitive salary, excellent pension provision and a range of other employee benefits listed on the Recruitment website.
Please read the information provided in the candidate information booklet carefully and if you are interested in this exciting post, I would encourage you to submit your application.
Director of Parliamentary Services
The Assembly is at the heart of political and public life as the democratically elected parliament that represents the interests of Northern Ireland and its people.
Established as a key element of the Belfast (Good Friday) Agreement, the Assembly comprises 90 Members and has three main functions – making legislation, scrutinising the Executive and representing constituents.
In accordance with the Northern Ireland Act 1998, the staff, services and facilities which are needed to support the work of the Assembly are provided by the Assembly Commission, a corporate body comprising the Speaker and five Members of the Assembly. The day-to-day running of the Assembly is delegated to the Clerk/Chief Executive and the Senior Management Team.
The Assembly Commission therefore provides the infrastructure (including Parliament Buildings), facilities and staff to allow the Assembly and its Committees to meet and to encourage public awareness of, and engagement with, the parliamentary process. It also pays the salaries of Members and reimburses the expenses which enable them to undertake their duties both at the Assembly and in their constituency offices.
The Assembly Commission is a high-achieving and professional organisation providing impartial support to the Assembly and its Members. The Assembly Commission is independent of the Executive and the Northern Ireland Civil Service.
The Assembly Commission has approximately 370 staff and an annual revenue budget of £51m. Our organisational structure is illustrated on the Northern Ireland Assembly Recruitment website.
- The Person
- About the Role
- Core Responsibilities
- Essential Criteria
- Assembly Skills & Behaviours
- Equal Opportunities Statement
- Completing the form
- Recruitment and Selection Framework
- Stages of the Selection Process
- Guaranteed Interview Scheme
- Key Employee Benefits
- Terms and Conditions of Appointment
- Equality Monitoring
- Merit List
- Communication during the recruitment process
- Further Information
Clerical Officers will normally work as part of a team and are often responsible for the day to day administrative work in an office to ensure high quality service delivery.
You may previously have worked effectively within a team in the past, or be able and willing to do so as a new Clerical Officer, and you should have the ability to communicate clearly and effectively as you carry out your new and important role.
Staff at this level could be appointed to any of the offices within the organisation and may subsequently be transferred to other business areas as required.
Main duties and responsibilities of the job:
- Providing high quality customer service to a diverse range of customers, both internal and external.
- Managing own work to ensure the delivery of objectives.
- Providing accurate information in a professional and helpful manner by referring to organisational policies and procedures.
- Providing high quality and timely administrative support where required, for example filing and photocopying, diary management etc.
- Inputting data and maintaining a range of databases, spreadsheets and electronic filing systems to aid the storage and retrieval of electronic documents.
- Recording and distribution of correspondence, emails, incoming mail / post, monitoring and managing electronic mailboxes and dealing with routine correspondence accurately and promptly and forwarding to relevant staff as appropriate.
- Organising and providing support to meetings, events and visits including issuing papers, ordering hospitality, meeting and greeting external visitors and officials, and responding to any housekeeping queries that they may have e.g. the format of the meeting.
- Recording information to support the production of minutes and draft minutes e.g. timings of each agenda item and attendance of witnesses.
- Assisting in gathering and collating information.
- Effectively using Microsoft Office and bespoke internal Assembly software systems and databases to prepare documents.
- Maintaining hard copy and electronic information systems to ensure a clear and organised file of all correspondence, papers, minutes, agendas.
- Checking and processing invoices for payment through electronic payment system.
- Complying with all Assembly Commission’s staff policies and procedures including Equal Opportunities and Dignity at Work policies and procedures.
- Carrying out other duties that the Assembly Commission reasonably requires of you.
Applicants must, by the closing date for applications, have:
1. GCE ‘A’ level grade A*-C in 2 separate subjects and 5 GCSEs grade A*-C including English Language and Mathematics. Applications will be considered from applicants with formal qualifications of an equivalent or higher standard to those stated.
2. At least 2 years’ experience in an administrative role of:
(a) Using effective oral and written skills to communicate effectively with a diverse range of people at all levels, including team members, members of the public, customers and managers.
(b) Organising workload and giving attention to detail to produce accurate, high quality work to deadlines.
(c) Effectively using Microsoft Office to prepare documents and respond to correspondence.
3. At least 4 years’ experience in an administrative role of a) – c).
The following Assembly Skills and Behaviours will be assessed during the selection process:
Delivering a quality service
…is about providing a high-quality and efficient service to our customers. It is thinking ahead, managing resources effectively and delivering work on time and to a high standard. It is also using professional or technical expertise to enhance service delivery.
Building relationships and effective communication
…is creating and maintaining positive, professional and respectful internal and external working relationships through effective and appropriate communications.
Initiating improvement and delivering change
…is looking for and being open to new and innovative ideas and improvements to the service provided. It is being flexible and adapting positively and professionally to sustain performance when the situation changes, workloads increase or priorities change. It is about forming sound, evidence-based decisions and being accountable for results.
Managing and leading self and others
… is setting high standards for ourselves. It is about guiding, motivating and developing others to achieve high performance. It is about engaging others in delivering a corporate vision of excellence, expertise and innovation in support of the Assembly as a legislature.
The Assembly Commission is committed to equality of opportunity in employment and welcomes applications from all suitably qualified applicants irrespective of religious belief, political opinion, race, age, gender, disability, marital status, sexual orientation or people with dependents or without. All applications for employment will be considered on the basis of merit.
The successful applicant will be based in Parliament Buildings, Belfast.
The Assembly Commission operates a Hybrid Working Policy and the balance between working in Parliament Buildings and working at home will vary depending on the post, business need and the preference of the member of staff within the parameters of the Policy.
Only the information presented in the application form will be considered by the selection panel. CVs or other supplementary material will not be accepted in place of, or in addition to, completed application forms. Completed online forms must be submitted by 12 noon (UK time) on 05 June 2023.
Application forms submitted after the closing time and date will not be accepted.
There are five elements within the Recruitment and Selection Framework:
Experience – the knowledge or mastery of an activity or subject gained through involvement in or exposure to it.
Ability – the aptitude or potential to perform to the required standard.
Technical – the demonstration of specific professional skills, knowledge or qualifications.
Assembly Skills and Behaviours – the actions and activities that people do which result in effective performance in a job.
Strengths – the things we do regularly, do well and that motivate us.
The elements that will be assessed for this role are Experience, Ability, Assembly Skills and Behaviours and Strengths and the selection method(s) that will be used are detailed below. Further information on the Recruitment and Selection Framework are included in the Guidance on Recruitment and Selection for Applicants.
Online testing may be used as a shortlisting tool. Invitation to test does not imply that an applicant possesses the essential criteria. The tests will be held online and instructions and further information will be issued to applicants after the closing date for applications. Only those applicants who meet the minimum standard and who score highest in the tests, will be considered for the next stage of the selection process: the eligibility sift.
Online testing is planned for the period: 06 – 11 June 2023
The essential criteria reflect the experience and knowledge that an applicant must possess in order to be able to undertake the role. An eligibility sift will be carried out on the basis of the information contained in the essential criteria section of the application form. You must therefore demonstrate clearly in your form how, and to what extent, you meet with the essential criteria for the post.
Applicants invited to interview which will assess the information contained in this booklet.
Interviews are planned for week commencing: 26 June 2023.
The Guaranteed Interview Scheme (GIS) supports applicants with disabilities or those with a long-term impairment or health condition, that is expected to last for at least 12 months and which means that they cannot meet the shortlisting criteria. In these instances, provided that they have demonstrated in their application form that they meet the essential criteria for the role, the applicant will be invited to interview. If you are applying under GIS it is therefore important that you include all relevant information in your application form. You should refer to the Guidance on Recruitment and Selection for Applicants for more information.
If an assessment or test is used as a shortlisting tool then applicants applying under GIS will not be required to complete the assessment or test and will be offered a guaranteed interview, provided that they demonstrate in their application form that they meet the essential criteria for the role.
When considering applications made under GIS, the Human Resources Office reserves the right to request medical information from the applicant’s general practitioner (through the applicant and with their consent).
If you are disabled and consider that you require reasonable adjustments to enable you to participate in any part of the selection process, please indicate this on the application or contact us at [email protected].
You can get advice or assistance with making an application from your local Jobs and Benefits Office – contact details are available on NIDirect:
We offer an annual leave allowance of 25 days, increasing by one day per year up to a maximum of 30 days. In addition, we offer 12 days of public and privilege holidays.
The Assembly Commission will enrol you into the Civil Service Pension Scheme from the first day of employment. Staff contribute between 4 and 9% of salary and the Assembly Commission contributes a further 28 to 35% of salary, depending on your rate of pay.
We also offer a range of non-salary benefits which include hybrid working; supportive family friendly policies; flexi-time; health and wellbeing initiatives including an Employee Assistance Programme; supported learning and development; Cycle to Work Scheme; Payroll Giving; and volunteering opportunities.
The successful applicant will be given suitable training, including formal specialised courses as necessary.
As an equal opportunities employer, we are happy to talk about the possibility of flexible working in this role with the successful applicant.
This is a permanent appointment. The successful candidate will be an employee of the Assembly Commission. All appointments are subject to the satisfactory completion of a six-month probationary period.
The standard working week is 37 hours, (excluding meal breaks). Working hours will be dictated by the mode of operation of the Assembly and may involve work into late evenings and on occasions, at weekends and on public holidays.
The taking of annual leave may be influenced by the Parliamentary timetable.
Under Fair Employment legislation, we are required to monitor the community background and gender of those applying for jobs. You must therefore complete the equal opportunities monitoring section of the application form when applying for the post.
The merit list of applicants deemed to be appointable will remain “live” for 18 months from the date it is signed and may be used to fill any further permanent or fixed term opportunities for the same post.
The Assembly Recruitment Team will issue most communication electronically. You should therefore regularly check your email account to make sure you do not miss any important communication. Please note, sometimes the Recruitment Team emails are automatically filtered as spam by email providers.
If you require more information on the recruitment process, please contact the Assembly Recruitment Team on 02890 521741.
Further information about the Assembly can be obtained on the Northern Ireland Assembly website.
The Candidate Information Booklet does not constitute any term or condition of employment.