Job Title: Clerical Supervisor
Salary range: £30,280 – £31,326
Grade: Assembly Grade 7
Accountable to: Assistant Assembly Clerk
Accountable for: Clerical Officer
Clerical Supervisors are responsible for providing support for the full range of activities carried out across the Assembly Secretariat.
Clerical Supervisors will be assigned to a business area within either the procedural or corporate functions of the Assembly but may be transferred to other business areas as required. Clerical Supervisor is the first level of line management and duties may include line management.
Procedural work covers supporting the legislative process, and servicing and supporting the work of the Assembly including plenary debates and committee meetings. Staff carrying out procedural work deal frequently with Members of the Legislative Assembly (Members), as well as a range of other internal and external stakeholders.
Corporate work is focused mainly on supporting the day to day running of the Assembly and includes work carried out by a range of business areas. Clerical Supervisors may rotate between any of the Clerical Supervisor positions within the different business areas and Directorates. The organisation chart on the recruitment website provides further details.
The main duties and responsibilities of the job:
There are two application routes for the post of Clerical Supervisor – one application route requires qualifications and/or work experience and the other application route requires degree level qualification but no work experience is required. Applicants may only apply under one route.
At the closing date for applications, applicants must have either:
1. At least a primary degree, minimum 2.2 classification, in any subject. Applications will be considered from applicants with formal qualifications of an equivalent or higher standard to those stated.
At least two years’ experience in a) – d) listed below.
2. Four years’ experience in the following:
(a) Using effective oral and written communications skills to accurately and clearly explain complex or detailed information to team members, members of the public, customers and managers in line with organisational policies and procedures.
(b) Planning and organising workload using own initiative to deliver high quality work to deadlines.
(c) Contributing to the planning, allocation, monitoring, evaluation and control of resources e.g. people, finances.
(d) Effectively using Microsoft Office to manage information, create documents and assist in providing a quality service to customers.
Applicants must have:
At least a primary degree in any subject, minimum 2:1 classification by 1 July 2021. Applications will be considered from applicants with relevant formal qualifications of an equivalent or higher standard to those stated;
Be able to demonstrate:
(a) Strong research, analytical and written skills.
(b) Strong oral communication skills.
(c) Planning and organising work as part of the degree or in another setting, using own initiative to meet deadlines.
(d) Effectively using Microsoft Office to manage information and create documents.
The following Assembly Skills and Behaviours will be assessed during the selection process for both application routes:
Delivering a quality service
…is about providing a high-quality and efficient service to our customers. It is thinking ahead, managing resources effectively and delivering work on time and to a high standard. It is also using professional or technical expertise to enhance service delivery.
Building relationships and effective communication
…is creating and maintaining positive, professional and respectful internal and external working relationships through effective and appropriate communications.
Managing & Leading Self and Others
… is setting high standards for ourselves. It is about guiding, motivating and developing others to achieve high performance. It is about engaging others in delivering a corporate vision of excellence, expertise and innovation in support of the Assembly as a legislature.