Public Engagement Manager
Bainisteoir Caidrimh Phoiblí
The main duties and responsibilities of the post are:
- To manage the Education Service, Events, Outreach and Youth Assembly teams.
- To promote public confidence in the Northern Ireland Assembly, building upon the established communications channels and ensuring regular and effective two-way dialogue with stakeholders.
- To ensure the alignment of the work of the Public Engagement teams with the Assembly Commission’s Corporate Strategy.
- To promote Parliament Buildings as an iconic building of local, national and international significance, as the home of the Northern Ireland Assembly, and as a prime destination venue.
- To research and review the visitor experience facilities within Parliament Buildings and to develop strategies according to the findings, reimagining the potential for further strengthening public engagement.
- To work closely with the Clerk Assistants and the Head of Communications to develop and maintain public perception of the Northern Ireland Assembly and enhance understanding of its work, focussing of the Assembly’s key functions of
- Making laws
- Holding the Executive to account
- Representing the people
- To provide a comprehensive, multi-media, multi-platform customer journey to convert the dis-interested or un-engaged into informed and engaged citizens thereby facilitating a participative democracy.
- To play an active role in the life of the Assembly Commission, offering constructive challenge to ensure engagement is proactive, innovative and planned and considered at an early stage in Assembly business and activities.
- To provide regular, evidence-based reports to the Clerk Assistant and to the Senior Management Group on stakeholder feedback, issues identified and engagement effectiveness.
- To oversee all business area governance and budgetary activities to ensure adequate controls are in in place and risks are managed with effective administration, including recording relevant data.
- Comply with all of the Assembly Commission’s staff policies and procedures including Equal Opportunities and Dignity at Work policies and procedures.
- Managing information and records in accordance with established policies and statutory requirements.
- You may also be required to carry out other duties that the Assembly Commission reasonably requires of you.